surya jituPrivacy Policy
This page describes what we collect when you use surya jitu and how we keep that data protected. We at surya jitu are committed to transparency about your personal information, how we process it, and the rights you hold over it.
Our privacy practices reflect the standards expected of a platform serving users across Indonesia and supported jurisdictions. We collect only what is necessary to operate our service, verify your identity, process payments, and comply with applicable law. Your data security is a core responsibility we take seriously.
What we collect on surya jitu
We collect personal data in several categories. Account information includes your name, email address, phone number, and date of birth — all required to create and verify your surya jitu account. Payment data covers the bank account, e-wallet identifier (such as DANA, e-wallet, mobile banking, or local payment), or card details you provide for deposits and withdrawals. We also collect device information — your IP address, browser type, operating system, and device identifiers — to detect fraud and ensure platform security.
Gameplay and transaction records are logged automatically. We record which games you access, your bet history, withdrawal requests, and account activity timestamps. This data helps us resolve disputes, investigate suspicious activity, and comply with anti-money-laundering regulations. We also collect KYC (Know Your Customer) documents — government-issued ID, proof of address, and sometimes a selfie — to verify your identity before processing large withdrawals.
How we use your data
We use your data to deliver the surya jitu service. Account verification ensures you are who you claim to be before we process your first withdrawal. Payment processing requires your banking details to move funds between your account and surya jitu. Fraud detection uses your device history, IP patterns, and transaction behaviour to flag unusual activity — for example, a withdrawal request from a new device in a different city may trigger a verification step.
We also use your data to comply with legal obligations. Indonesian financial regulators and anti-money-laundering authorities require us to maintain records of customer identity, transaction history, and source of funds. We retain this data for the periods mandated by law. Additionally, we use your contact details to send account notifications, withdrawal confirmations, and security alerts — never unsolicited marketing.
Third-party processors and data location
Our surya jitu platform relies on third-party service providers. Payment processors handle your banking credentials and card data; they comply with PCI-DSS standards. Email and SMS providers deliver your account notifications. Analytics services help us understand platform performance and user behaviour — these are anonymised and do not identify you personally. We require all processors to sign data-protection agreements and maintain security standards equivalent to our own.
Your data may be stored on servers located outside Indonesia. We use cloud infrastructure in multiple regions for redundancy and performance. This means your personal information may be processed in jurisdictions with different privacy laws. By using surya jitu, you consent to this cross-border transfer. We apply encryption and access controls to protect your data regardless of server location.
Your rights and data access
You have the right to request a copy of the personal data we hold about you on surya jitu. You may also request correction of inaccurate information, deletion of data no longer needed, or restriction of processing in certain cases. To exercise these rights, contact our support team with your account email and a clear description of your request. We will respond within 14 business days.
You can update your account profile — name, email, phone number — directly in your surya jitu settings. You may also request account closure, which will disable your access and trigger data retention according to our legal obligations. Some data, such as transaction records required for anti-money-laundering compliance, will be retained even after account closure.
Cookies and tracking
We use cookies to maintain your surya jitu session, remember your preferences, and analyse how you use our platform. Session cookies expire when you log out; persistent cookies remain on your device to speed up future logins. We do not use cookies to track you across other websites. Third-party analytics services may place cookies to measure traffic and user behaviour — you can disable these in your browser settings without affecting core surya jitu functionality.
Contact and complaints
If you have questions about our privacy practices on surya jitu, contact our support team via email or the in-app messaging system. Our team responds in English and Indonesian. If you believe we have mishandled your data, you may lodge a formal complaint with the Indonesian data protection authority or your local regulator. We will cooperate fully with any official investigation.
Key takeaways
- We collect account, payment, device, and KYC data to operate surya jitu and comply with law.
- Your data is used only for account verification, payment processing, fraud detection, and regulatory compliance.
- Third-party processors handle payments and analytics under strict data-protection agreements.
- You have the right to access, correct, or request deletion of your personal data.
- Contact our support team to exercise your rights or report privacy concerns.
This privacy policy applies to all users of surya jitu. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. This policy was last updated in 2024 and may be revised at any time. We will notify you of material changes via email or in-app notification.